FAQs
Discover everything you need to know about traveling with Odyssee Transport. From booking details to service options, our FAQ page provides clear, helpful answers.
We provide a full range of premium chauffeur services, including airport transfers, corporate transportation, private chauffeur services, city-to-city transfers, conference and event logistics, and hourly as-directed bookings. Our services are tailored for both business and leisure travelers, with availability in Montreal and major international cities.
You can book directly through our website using our reservation form, contact us via phone or WhatsApp, or email our team for personalized assistance. We also accommodate corporate accounts with streamlined billing and priority service. For urgent or last-minute bookings, our customer service team is available 24/7.
Our luxury fleet includes executive sedans (Audi A6, Volvo S90), exclusive sedans (Mercedes S-Class), spacious SUVs (Cadillac Escalade L, Lincoln Navigator L), Mercedes Sprinter vans (up to 15 passengers), minibuses (30 passengers), and full-size coaches (55 passengers). All vehicles are impeccably maintained and equipped with amenities like Wi-Fi, bottled water, and charging ports (availability varies by vehicle type).
We use real-time flight tracking for all airport transfers. If your flight is delayed or lands early, your chauffeur will adjust the pickup time accordingly—at no extra cost. Our goal is to ensure a smooth, stress-free arrival.
For standard pickups, your chauffeur will meet you at the designated pickup area outside the terminal. For our Meet-and-Greet service (available for an additional fee), the driver will be waiting inside the arrivals area with a name sign, ready to assist with your luggage.
Yes, we offer flexible scheduling and real-time support. You can contact us anytime to adjust your pickup time, destination, or vehicle type. We understand that plans change—our team is here to accommodate your needs quickly and professionally.
While we are headquartered in Montreal, we provide luxury chauffeur services in major cities around the world, including New York, Paris, London, Dubai, and Toronto. Whether you’re traveling locally or abroad, you can expect the same high standard of service wherever your journey takes you.
Yes. Child safety seats and accessible vehicles (for passengers with mobility needs) are available upon request. Please let us know your requirements at the time of booking so we can ensure the right accommodations are provided.
We understand that plans can change. Cancellations made at least 24 hours in advance are eligible for a full refund. For cancellations made within 24 hours of the scheduled service, fees may apply depending on the nature of the booking. Please refer to your confirmation email for specific terms or contact our team for assistance.
Fast. Easy. Luxurious. Scan to Book Now
Odyssee Transport is a global premium chauffeur service offering luxury airport transfers, corporate travel, and private rides with professional drivers and a high-end fleet.
Company
Explore
